Key Responsibilities
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Supervise a team of sales associates to monitor the effective completion of their duties and responsibilities.
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Conduct daily operational assessments to ensure team growth and efficiency.
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Monitor daily production and releases, providing regular updates on the team’s operational status.
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Maintain strong client and employee engagement to ensure delivery of quality service.
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Implement sales strategies and action plans aligned with company objectives.
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Prepare and submit regular reports on team performance to the Immediate Superior.
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Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of Sales Team Leader or if instructed by Management.
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Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.
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Perform other related duties and responsibilities as may be assigned.
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Key Requirements A degree in Business Management, Sales or Marketing or another related course is a plus.
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At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.
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Work experience in a lending/financing company is an advantage but not required.
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Should have technical marketing skills, relevant product, and industry knowledge.
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Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.
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Capable to solve amicably customer’s / client’s complaints.
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Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical. xugodme
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Willing to undergo two (2) weeks of training in Ortigas, Pasig.