Will you be the next ASSISTANT GENERAL MANAGER of Calido Tres Cantos?
Calido Flex Living is where hospitality meets residency, reshaping the future of high-end, flexible living in Madrid.
We are building the future of premium, temporary residences, with four newly developed buildings totaling 1,300 flats and an ambitious growth plan to reach 2,500 apartments across the Madrid region within 2 years. Beyond Madrid, Calido is set to expand into other key Spanish cities.
Calido Flex Living is part of Dazia Capital, a leading real estate investment and asset management firm specializing in the Spanish residential sector—offering the stability of an established group with the energy of a fast-growing project.
Why join Calido Living?
Our team consistently highlights three things that make Calido a great place to work:
* A collaborative work environment
* Flat hierarchies, open communication, and a dynamic culture where everyone's voice is heard and teamwork is truly valued.
* A values-driven culture
* Built on respect, innovation, and an entrepreneurial mindset, fostering a strong sense of belonging and shared purpose.
* Real opportunities for growth
* Continuous professional development and the chance to be actively involved in innovative, high-impact projects as the company scales.
What will your team be like?
As Assistant General Manager, you will work as part of the property on-site team, reporting to the General Manager and collaborating with Housekeeping, Maintenance & the sales & marketing teams.
What will your mission be?
The Assistant General Manager will play a crucial role in supporting the General Manager in overseeing the operations of new aparthotel openings. This role requires a proactive and detail-oriented individual with strong leadership skills and a deep understanding of the hospitality industry. The ideal candidate will assist in driving operational excellence, financial performance, and guest satisfaction.
· Operational Support:
o Ensure smooth day-to-day operations and address any operational challenges promptly. including scheduled weekend coverage as part of operational needs
o Support the implementation of standard operating procedures and quality control measures.
· Guest Satisfaction:
o Ensure the highest levels of guest satisfaction by maintaining quality standards and addressing guest feedback promptly and effectively.
o Oversee guest services and ensure exceptional customer service is delivered at all times.
· Financial Management:
o Assist in managing budgets, monitoring financial performance, and implementing cost control measures.
o Support the General Manager in preparing financial reports and performance analysis.
· Sales and Marketing:
o Collaborate with the sales and marketing teams to develop and execute strategies to drive occupancy and revenue.
o Support promotional activities and community engagement efforts to enhance the aparthotel's brand presence.
· Compliance and Safety:
o Ensure compliance with local regulations, health and safety standards, and company policies.
o Conduct regular inspections and audits to maintain a safe and compliant environment.
· Vendor and Supplier Management:
o Assist in establishing and maintaining relationships with key vendors and suppliers.
o Ensure timely and cost-effective delivery of goods and services.
o Coordinate service delivery from third parties, and report on SLA and KPI's to the general manager.
· Reporting and Communication:
o Prepare and present regular reports on operational performance and key metrics to the General Manager.
o Act as a liaison between different departments to ensure effective communication and coordination.
· Complete tasks as assigned by your manager, and other special projects as assigned.
What are we looking for? ️
· Minimum of 1 year of experience in a management role within the hospitality industry, preferably with experience in aparthotels or serviced apartments.
· Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
· Proven track record of successfully managing hotel or aparthotel operations, including pre-opening experience.
· Strong leadership and team management skills with the ability to inspire and motivate staff.
· Excellent communication and interpersonal skills in both Spanish and English.
· Proficiency in hotel management software and Microsoft Office Suite.
· Strong organizational and problem-solving skills with attention to detail.
· Knowledge of the Madrid hospitality market and local business environment is highly desirable.
What do we offer?
· Competetive salary and a dynamic and entrepreneurial environment, with opportunities for development and growth.
· The opportunity to create a unique product from scratch with direct impact on residents' lives, offering new housing solutions in a stressed market.
· Teambuilding sessions.