Observability Engineering Manager
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Canonical is a leading provider of open source software and operating systems to the general enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
Location: This role can be home based in the EMEA or Americas regions.
Responsibilities
- Manage a distributed team of engineers and its observability portfolio
- Organize and lead the team's processes in order to help it achieve its objectives
- Conduct one‑on‑one meetings with team members
- Identify and measure team health indicators
- Interact with a vibrant community
- Review code produced by other engineers
- Attend conferences to represent Canonical and its Observability Stack
Qualifications
- An exceptional academic track record from both high school and university
- A proven track record of professional experience of software delivery
- Professional software development experience, preferably with a track record in open source
- Willingness to travel up to 4 times a year for internal events
- Professional written and spoken English
- Experience with Linux (Debian or Ubuntu preferred)
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Passion, thoughtfulness, and self‑motivation
- Excellent communication and presentation skills
- Result‑oriented, with a personal drive to meet commitments
Nice‑to‑have skills
- Experience as an engineering manager, with a track record of building great, high performance teams
- Professional Python development experience
- A working knowledge of Go
- Open source contribution experience
- Interest and experience with container technologies
- A proven understanding of the importance of observability and monitoring for keeping software running smoothly
- Experience designing and implementing observability solutions
Benefits
- Distributed work environment with twice‑yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long‑haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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