Spanish Customer Service Representative
brGrupo Norconsulting – Spain (Remote / Hybrid after relocation)
brLocation: On-site – Athens, Greece
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brNorconsulting is currently recruiting for a client for a Spanish-speaking Customer Service Representative to join a dynamic and international team in Athens. This role is ideal for someone who enjoys helping customers, solving problems, and delivering high-quality support in a fast-paced environment.
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brFull relocation and accommodation are covered from Spain to Greece, and after 2–3 months there is the option to return to Spain and continue working remotely.
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brWhat You’ll Do
brProvide support to customers via phone, email, and chat, ensuring a high level of service
brHandle customer inquiries, requests, and complaints in a professional and efficient manner
brTroubleshoot issues and provide appropriate solutions or escalate when necessary
brMaintain accurate records of customer interactions in CRM systems
brFollow up with customers to ensure resolution and satisfaction
brCollaborate with internal teams to improve customer experience
brIdentify opportunities to improve processes and customer satisfaction
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brWhat You Bring
brPrevious experience in customer service, support, or similar roles
brFluency in Spanish (written and spoken)
brGood level of English for internal communication
brStrong communication and interpersonal skills
brProblem-solving mindset with attention to detail
brAbility to handle multiple tasks and work in a fast-paced environment
brComfortable using CRM systems and digital tools
brTeam-oriented attitude with a customer-first approach
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brWhat You Can Expect
brMonday to Friday schedule supporting work-life balance
brCompetitive salary with performance-based incentives
brFull relocation support (travel, accommodation, initial expenses)
brPaid time off and comprehensive benefits package
brCareer development opportunities with ongoing training
brInternational and collaborative work environment
brOption to relocate back to Spain and work remotely after 2–3 months
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brThis is a great opportunity for someone looking to build a career in customer service, gain international experience, and be part of a supportive and growing team.