At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Engineer to join one of our clients' teams. Looking for a great opportunity to grow your career? This might be perfect for you!
We are looking for a skilled and experienced Technical Support Engineer with a strong background in the Dental CAD/CAM industry. This role is ideal for engineers who have hands-on experience with dental CAD/CAM systems, software, and equipment, and are passionate about supporting customers with technical excellence.
Key Responsibilities:
* Provide technical support for CAD/CAM systems, including CAM software (Millbox, WorkNC, Hyperdent), CNC, milling machines, and metal laser sintering 3D printers used in dental labs and clinics
* Train clients on the use and optimization of dental CAD/CAM workflows
* Collaborate with product and engineering teams to resolve complex issues and improve product reliability
* Maintain documentation of support cases, solutions, and training materials
* Act as a technical advisor to sales teams during pre- and post-sales activities
* Stay current with the latest developments in digital dentistry and CAD/CAM technology
Requirements:
* Experience in the dental CAD/CAM industry, ideally in a technical support, engineering, or application specialist role
* Strong problem-solving skills and a customer-first attitude
* Ability to communicate technical information clearly to non-technical users
* Willingness to travel for on-site support