Axiom Technologies is a Integral IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at.
Job Overview
We are seeking a skilled IT Support Technician (Level 1–2) to join our team in Madrid. In this role, you will serve as the first point of contact for technical support, assisting with a wide range of hardware, software, network, and user access issues. You’ll be instrumental in ensuring the smooth day-to-day operation of our IT systems and supporting end users across the organization.
Key Responsibilities
Tier‑1 & Tier‑2 Incident Management
- Triage, diagnose, and resolve or escalate support tickets using helpdesk tools.
- Perform basic troubleshooting such as password resets, user