Direct message the job poster from COREcruitment Ltd
International service industry recruiter - Head of Hotels, Bars & Leisure - Netherlands, Italy & Portugal
Location: Madrid, Spain
An exclusive, boutique hotel in Madrid is looking for a hotel Manager to lead all aspects of its day-to-day operations. This property requires a manager with impeccable attention to detail and a passion for delivering exceptional guest experiences.
This is an ideal next step for a Rooms Manager or Rooms Division Director who is ready to transition into a full hotel manager role, taking ownership of the overall operation of a small, high-value hotel.
Key Responsibilities:
* Oversee all daily hotel operations, ensuring a seamless and luxury-caliber guest experience.
* Strong focus on guest experience, personalization, and loyalty
* Be a visible leader on property, attending to VIP guests and ensuring personalized service.
* Take ownership of hotel budgeting and resource allocation ; support in revenue forecasting and strategic pricing.
* Engage in revenue management efforts and negotiate key commercial agreements.
* Drive service excellence and continuous improvement through guest feedback and data analysis.
* Represent the property within the local hospitality and luxury network.
* Ensure the hotel complies with all service, safety, and brand standards.
Candidate Profile:
* Currently working as a Rooms Manager, Rooms Division Director, or similar operational leadership role in a luxury boutique hotel.
* Familiar with the Madrid market (or alternatively, experience in urban hotels in Barcelona).
* Strong understanding of front-of-house operations and guest journey mapping.
* Experience in urban, independently operated hotels with high standards of service.
* Knowledge of revenue management and experience supporting commercial strategy.
* Spanish and English fluency required.
Location: Madrid, Spain
If you would like to have more information about the role, please apply or send your cv to
Tweet us @COREcruitment
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Quality Assurance
* Industries
Hospitality and Restaurants
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