Is IT and logistics your passion? Then your future is in DHL Supply Chain Valencia Center of Excellence!
For more info about DSC Lead Logistics Partner, use the links below:
Video 1: https://youtu.be/uWagq_bKJeE?si=ZIE5MWzjLRDs3fWK
Video 2: https://youtu.be/JrUAp1M8xJQ?si=kYIs5yFFO8VsGAKX
Role Purpose
The IT deployment lead will take the lead in delivering all key IT strategic new business wins as well as supporting key organic growth within the business.
* Lead / Manage the IT Deployment team to support project implementations to align scope and ensure the required quality, timeline, and project budget are being met.
* Lead / Manage the IT Deployment team to identify and develop new IT solutions in line with LLP EMEA IT / business Strategy and customer requirements.
* Lead the IT activity during Solution Validation process to validate business requirements and prepare IT Solution Design aligned with LLP standards and customer needs.
* Support onward project phases (Build, Technical Testing, UAT, implementation) as required to ensure alignment of scope and quality of deliverables in the IT workstream and alignment to IT Strategy.
* Drive Standardisation of IT / Business delivery processes to enable quicker and more effective project delivery.
* Provide strategic IT Deployment leadership / thinking when working with new customers / strategic projects to drive digital innovation.
* Provide IT Deployment related training and support for new starters joining the team and/or projects and business.
* Lead the creation of best practice processes, documentation, and implement improvements from lessons learned in projects to drive continuous improvement in IT Deployment.
* Support System & Process improvement with integrated IT systems solutions, by gathering requirements, selecting suppliers, and providing the business with potential solutions.
* Responsible for supporting the Regional IT Business Partner / IT SLT in ensuring all IT services are delivered in line with the operational and IT scope of the projects and business.
* Coordinate with IT Suppliers and IT Project managers to ensure project scope, budgets, and timelines are being met.
Responsibilities
* Leading new LLP project implementations across the EMEA Region.
* Lead the IT delivery of Solution Validation and onward project phases alongside the IT Project managers and wider LLP IT Organisation.
* Lead the IT due diligence process to validate the outlined IT Solution is an optimal fit for the business / customer.
* Manage IT Change Management, supporting and managing all aspects of change and release management for IT systems within the area of responsibility.
* Manage IT Suppliers within area of responsibility to deliver projects on time, scope, and budget.
* Manage external customer relationships to support business development, in-flight projects, and existing operations.
* Develop knowledge of all systems to support and drive best practices within operational processes of systems.
* Provide strategic IT account leadership / thinking when working with new customers to drive digital innovation.
* Define requirements for and facilitate creation and maintenance of IT documentation. Facilitate the delivery of IT training to operational super users.
Requirement for the job
Mandatory Requirements:
* Fluent in English.
* Experience in the logistics industry.
* At least 5 years in IT Service Management and people management (middle management desirable).
* Experience in Customer Management.
* Knowledge of Change Management.
* IT literate.
* Excellent communication skills (written and verbal).
* Strong planning and organizational skills.
Desirable requirements:
* Technical knowledge of SDLC approaches, TMS solutions (OTM), Integration, and 3rd Party SaaS solutions.
* Fluent in Polish and Spanish.
* Experience in Project / Implementation Management.
* Financial and Commercial awareness.
* Product Management experience.
* Supplier Management skills.
* Solution Design expertise.
* Stakeholder Management skills.
* Negotiating and Influencing abilities.
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