Bilingual Social Media Content Specialist - Native English AND Spanish
Apply now to join ICUC, a remote company specializing in social media management, working with brands to bring their stories to life. We value collaboration, responsibility, and trust, fostering a culture of growth and equal opportunity.
What You'll Do:
* Review, monitor, moderate, and respond to comments on clients' social channels (Facebook, Instagram, etc.) using their brand voice.
* Create engaging written content to boost participation and engagement.
* Provide excellent customer experience through social media interactions.
* Escalate issues and insights appropriately.
* Understand and adhere to clients' social media strategies, tone, and guidelines.
* Ensure community safety policies are followed.
Qualifications:
* Exceptional written communication skills in English and Spanish; native fluency required.
* Flexible availability to work various shifts, including weekends.
* Experience moderating and engaging across social media platforms.
* Proficiency with MS Office and social media networks.
* Strong customer service skills and interest in multiple industries.
* Reliable high-speed internet and an active Facebook account.
Full-time (32-40 hours) and part-time (24-32 hours) roles available, with shifts of 8 hours.
Compensation:
Hourly pay ranges from $12 to $13 USD, based on experience and location.
Join our diverse team committed to sustainability, innovation, and collaboration. We support accessibility and encourage candidates of all abilities to apply.
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