Job Description:
Manager, Due Diligence Delivery
Role type: People Manager
Span of control:About 4 FTEs
Location: Barcelona, Princeton, Singapore
Clear-and-Likely: Yes
Reports to: Director, Delivery, R&C; Adverse Media
You Will
- Lead a team of Delivery Managers across different time zones to ensure timely and successful delivery of our solutions to clients.
- Define and oversee implementation of workflows for the Due Diligence team (including effective mailbox policies), aligning delivery processes with global product standards.
- Develop methodologies and processes relating to report delivery and client/sales communication that enables quality service and products across regions.
- Provide regular and transparent communication of team objectives and goals.
- Hire, supervise, support, and develop a team to maximize potential through motivation, coaching, counseling, and delegation.
- Be a key representative of the Due Diligence team in dealings with clients, particularly strategic clients, working with partners in Sales and Product
- Perform testing of new or enhanced system and product functionality
- Assist in determining the best research/quality team representatives to liaise with clients
- Help in the planning of research resources for report assignments and for any large ad hoc projects together with the Due Diligence Management team
- Assist in scoping and managing potential ad-hoc projects outside the usual DD scope
- Contribute to the creation, maintenance and testing of guidelines, data and tools that will support the team
- Have an automation mindset by initiating and driving change to existing team workflows and methodologies to create efficiencies and quality improvements with shared benefits across the general team.
- Support training of future members of staff
- Ensure that the team members strictly adhere to the Dow Jones’ and client’s policies & procedures.
- Write and proofread Due Diligence reports when required
- Support R&C; with translation services as and when required
You Have
- Excellent communication skills and the ability to effectively interact with senior management as well as team members and peer groups
- People management skills
- A professional attitude in client facing environment
- Ability to work in a high pressure environment with strict deadlines
- Current news awareness and solid news judgment
- Strong customer focus
Preferred
- Previous people management experience
- Relevant experience in Third-Party Due Diligence is required
- Automation, data visualization skills are a plus
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Data & AI
Job Category:
Data Analytics/Warehousing & Business Intelligence
Union Status:
Non-Union / A clear and likely internal candidate #J-18808-Ljbffr