Job Title
Customer Service Representative (Dutch & French - speaking) - On-site FA02
Job Description
Experience the power of a game‑changing career. Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future.
We help well‑known brands—the ones you use every day—to improve their businesses with technology and integrated solutions in over 70 countries.
As a Customer Service Representative in Barcelona (On‑site), you will be part of our team of game‑changers who are powering the brands of the future in tech.
Career growth and personal development: This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed.
What You Will Do In This Role
- Handle calls through the CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first‑level technical assistance to help customers identify their requirements for products and services
Qualifications
- Proficient or bilingual level of Dutch and French, and advanced English
- High school graduate (minimum)
- Interest in the technical field and willingness to stay in the project for at least 2 years
- Customer‑oriented, excellent communication skills, commercial attitude and awareness
- Business mindset to engage better with contacts
We embrace diversity and encourage applicants who do not meet every requirement to still apply.
Benefits
- Full‑time 39 hours/week permanent contract (Monday to Friday 8:00‑17:00)
- Salary: 21,000 euros gross/year, up to 4,000 euros gross/year bonus
- Great office location in Barcelona
- Referral bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
Equal Opportunity Statement
Concentrix is an equal‑opportunity employer. We are proud to be one team, one company, globally. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location
ESP Barcelona – C/ de la Selva de Mar, 129
Language Requirements
Dutch (Required), English, French (Required)
Working Time
Full time
Application Deadline
2026‑01‑31
Additional Information
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