About the Role We are looking for a proactive and customer-oriented Technical Service Engineer to support our growing business in Spain. In this role, you will be the key technical contact for customers, ensuring high-quality support and contributing to continuous product improvement.
Key ResponsibilitiesProvide professional technical support for Growatt products across SpainTroubleshoot and resolve issues remotely via phone, email, and digital toolsDeliver on-site service, including:System inspection and diagnosticsInverter repair, replacement, and maintenanceInstallation support and technical guidanceBuild strong relationships with customers through regular visits and supportCollect and analyze technical issues, report key quality feedback, and collaborate with HQ teamsPrepare clear service reports and technical documentationEnsure all activities comply with company standards and procedures
Your ProfileDegree in Electrical Engineering, Power Electronics, or a related fieldExperience in solar (PV) industry or power electronics is highly preferredFluent in Spanish (mandatory)English and Portuguese are a strong advantageStrong communication and customer-facing skillsWillingness to travel frequently within SpainHands-on experience with diagnostic tools (e.g. multimeter, RS485, etc.)Proactive, reliable, and solution-oriented mindsetAbility to work independently and under pressure
Why Join UsBe part of a fast-growing global company in the renewable energy sectorWork in an international and dynamic environmentOpportunities for professional growth and developmentTeam-building activities and company events
Please note that this is a full-time on-site position based in our Madrid office.