PstrongCamerfirma /strong, founded in 2000 by the Spanish Chambers of Commerce, is one of the leading Spanish Certification Authorities and operates in the Iberian (Spain and Portugal) and Latin American market. Camerfirma is part of strongInfocert - Tinexta Group /strong, the largest Certificate Authority in Europe and a leading provider of trust-based business solutions for organizations and businesses. Tinexta is an industrial Group that offers innovative solutions for the digital transformation and growth of companies, professionals and institutions. Based in Italy and present in 9 countries across Europe and Latin America with more than 2,000 employees, Tinexta is active in the strategic sectors of Digital Trust, Cyber Security and Business Innovation. /ppbr/ppbr/ppstrongRequirements /strong /pulliIn depth knowledge of the ICT market, ideally showing a past experience in the Digital Trust one /liliMinimum 5 years experience in similar rol /li /ulpbr/ppbr/ppstrongMain Responsibilities /strong /pulliDeveloping and maintaining a portfolio of high-value clients. /liliUnderstanding the needs and requirements of clients. /liliTrying to build long-standing professional relationships with clients to create a mutually beneficial environment. /liliEnsuring that a company does not lose clients to competitors. /liliProposing solutions to a client's problems and implementing them within reasonable timelines. /liliEnsuring the timely delivery of products and services to clients. /liliActing as a channel of communication between clients and the employees of an organization. /liliResolving customer complaints promptly to maintain trust. /liliIdentifying high-value clients and developing strategies to build relationships with them. /liliResearching market trends and generating more sales. /liliPreparing and presenting regular reports to internal and external stakeholders. /liliCross-Functional Collaboration: Collaboration with various internal teams, including marketing, product development, and customer support /liliDeveloping long-term strategies for client retention and making plans to implement them. /li /ulpbr/ppManaging a specific product line, he/she must guarantee the leadership of products over the competitors in terms of functionalities, user experience and positioning strategies, performing the duties below: /pulliAnalyze Market and competition /liliDefine the product strategy in terms of enhancements and evolutions /liliMonitor the product roadmap and delivery /liliRealize a go-to-market plan /liliSet up a formal training and hand over to all departments once the product/solution is ready for service /liliSupport Sales channels in positioning products to the market /li /ulpbr/ppbr/ppstrongEducational Background /strong /pulliBachelor's degree in Telecommunications Engineering, or a degree in Business Administration and Management, Economics or similar. /liliFluent Spanish and English; Italian welcomed /li /ulpbr/ppbr/ppstrongPersonal features of the ideal candidate /strong /pulliAttitude to work in a multicultural international environment /liliExcellent verbal communication, written communication, and presentation skills /liliStrong soft and negotiation skills /li /ulpbr/ppbr/ppstrongLocation /strong /pulliMadrid, Spain /li /ul