Company overviewTraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Proposal WriterReports to: Global Manager, RFX Coordination
Position OverviewAs part of our Sales organization, you will analyze and drive the completion of proposals and related documents, including audit and security questionnaires, gathering information from existing database, as well as from SMEs to generate content to meet the needs of multiple market segments. You will be responsible for ensuring the integrity of applicable response documents, coordinating internal flow and review of all response inputs, and managing project timelines.
Responsibilities
Analyze, manage, and complete assigned RFX response efforts to ensure compliance with customer requirements.
Develop and manage project plans, schedules, and deliverables for proposals and associated documents and the content repository, with the flexibility to coordinate with stakeholders in different time zones, as required.
Gather information from internal subject matter experts for use in responses and for the database of proposal content.
Drive RFX review cycles, including determining appropriate participants, reviewing timeliness, and integrating appropriate comments/modifications.
Write, edit, and deliver clear, concise, consistent, and error‑free responses, ensuring consistency by applying tone of voice and editorial and style guidelines.
In collaboration with other proposal content providers, maintain an accurate and searchable content repository for use in completing proposals and for sales enablement.
Conduct regular reviews of content and apply relevant updates to the content repository.
Complete RFI/RFP/Audit Questionnaire responses in a timely manner.
Liaise with the applicable Regional Sales teams, Solution Consultant team and Global Director of RFX Coordination to evaluate RFX effectiveness and participate in enacting identified improvements.
Other duties as assigned.
Required Skills and Qualifications
RFX response experience
Ability to work closely with project teams with varying work styles
Ability to work on complex customer questionnaires and projects
Self‑motivating;
able to assume responsibility and work autonomously in a professional manner and to meet deadlines
Clear verbal and written communication skills (English) to customer questionnaires
Ability to work on 2+ projects with turnaround times of 10‑15 days
Capacity to direct and meet SME deadlines (e.G. questionnaires and projects)
Ability to manage multiple projects with competing deadlines
Flexibility to work across multiple time zones when required
Driven character and willingness to take on increasing responsibility
Highly skilled in document preparation and collaboration using Google suite and MS Office
This role may require occasional flexibility in working hours to meet international project timelines. Any adjustments will be managed in line with Spanish labor law and company policy.
Preferred Skills and Qualifications
Bachelor’s Degree in Journalism, Communications / Marketing, CS, or IT preferred, or equivalent relevant experience
Exposure to pharmaceutical supply chain concepts, quality management systems, IT security and/or SaaS a plus
Minimum of 5 years of proposal coordination, sales content development or previous relevant experience preferred
Additional InformationPlease see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact candidate-privacy@tracelink.com.
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