We are seeking a highly motivated IT Support Specialist to join our IT team. In this role, you will be responsible for managing and maintaining the company's IT assets, supporting end users, and ensuring the stability and security of our network and server infrastructure.
Key Responsibilities:
Manage the inventory of IT assets including laptops, desktops, servers, monitors, and network devices.
Oversee the renewal and upgrade of hardware and servers, ensuring optimal performance and reliability.
Provide end-user support by:
Setting up equipment for new hires (PC, monitor, peripherals).
Troubleshooting hardware and software incidents, including installation and configuration of business applications.
Administer and maintain the network infrastructure, including Firewalls, VLANs, and Access Points (APs).
Manage user onboarding and offboarding processes, including workstation preparation and Active Directory