We are seeking a Business Analyst to join our implementation team. You will bridge the gap between complex insurance business needs (across Life, General, and Health lines) and the technical configuration of the INSIS platform. Your goal is to translate client processes into high-quality user stories and configured solutions, ensuring we maximize the platform's standard capabilities.
Analyze and map client business processes to Billing & collections and accounting modules.
Lead requirements workshops and write clear, testable user stories for configuration, customization, and others.
Perform hands-on configuration in INSIS to define financial business logic.
Collaborate with development teams on development specifications and support QA testing activities.
Validate that the configured solution meets business requirements and adheres to best practices.
Proven experience (5 years) within the insurance industry (Life, General/P&C, or Health).
Strong understanding of the insurance financial processes and business logic.
Advanced English level (written and oral)
Experience working in an Agile/Scrum environment, including writing effective user stories.
Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
Founded in 2015, Charles Taylor InsureTech is a division of Charles Taylor Group providing enterprise-grade SaaS solutions tailored to insurance and reinsurance markets globally. Through our deep insurance domain expertise combined with advanced technologies, we have been driving innovation and digital transformation in the industry since our inception. We work consultatively with our clients to revitalise their operations, reinvent established processes and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making. Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. By living our values every day when we come to work, we deliver better results for the world of insurance.
We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance