Job Title: Site Manager (Spanish and English speaking) - On-site PM03Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands – the ones you use every day – improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Site Manager (On-site), you will be part of our team of game-changers who are powering the brands of the future.What you will do in this rolePartner with senior leadership to define and execute site-level strategyBuild, develop, and retain a strong leadership team through coaching and developmentDrive continuous improvement across key site metrics (quality, productivity, staffing, training, attrition, and cost)Oversee workforce forecasting and planning to meet current and future client demandLead recruitment, selection, and retention strategies for management and key rolesManage site resources to ensure operational excellence and achievement of business goalsCollaborate with cross-functional teams to deliver quality and service objectivesIdentify, analyse, and resolve complex operational, technical, and process challengesYour qualificationsHold a Bachelor’s degree in a related field (Master’s preferred) with extensive relevant experienceHave strong progressive management experience, ideally within a large call centre environmentCommunicate confidently and effectively at all levels, both verbally and in writingCan lead complex, multi-disciplinary initiatives in fast-paced environmentsHave proven experience mentoring leaders and advising management teamsUnderstand financial planning, forecasting, and budget managementAre experienced in driving large-scale projects and business initiativesHave strong business acumen and awareness of industry trends and best practicesDon’t meet every requirement?No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right role.What’s in it for youFull-time permanent contract with a rotative schedule, Monday to Friday from 9:00 to 18:00On-site role with a great office location in OlivenzaCareer development programs and leadership trainingOpportunities to make a real impact at a site and business levelExperience the best version of you!At Concentrix, we invest in our game-changers because when our people thrive, our clients and their customers thrive.If this feels like the right next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers worldwide call Concentrix their employer of choice.Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsLocation: ESP Olivenza - Railway BuildingLanguage Requirements: English, Spanish (Required)Time Type: Full time #J-18808-Ljbffr