We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Spain included. You will be signing the contract directly with the Spanish employer.
About the project:
Join an international team supporting a leading
corporate payment solutions provider
. You will assist business clients with their credit card transactions, resolve account-related issues, and ensure a smooth and professional customer experience.
Responsibilities:
* Handle inbound calls and emails in
German (80%)
and
English (20%)
.
* Assist business clients with issues related to their corporate credit cards.
* Support customers with various transaction inquiries.
* Ensure a professional and customer-oriented service experience.
Requirements:
* German
at
C2
level
* English
at
C1
level
* Strong communication and problem-solving skills.
* Customer service experience is a plus.
What we offer:
* Permanent contract
with a 2-month trial period.
* Salary: €1,833 gross per month
.
* €1,500 sign-on bonus
(paid separately).
* Working hours:
Monday to Friday, 9:00 to 20:00 (split shift) with one rotating weekday off.
* Training included
from day one (ASAP start): Monday to Thursday, 9:00 to 18:00, and Friday, 9:00 to 16:00.
* Relocation package for candidates moving to Madrid
:
* Travel reimbursement up to €200 (paid after 3 months).
* Housing aid of €300–400 gross per month for the first 3 months (subject to taxes; proof of accommodation required).
Note: EU citizenship or full working rights are required
Are you ready to embark on a new journey in your career?
Apply today by submitting your CV in English, including your full name, contact information, and email address.
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.