Customer Service Agents with Dutch (m / f / d)
We are seeking Customer Service Agents with Dutch language skills to join our team located in Alicante. Living in Alicante or the surrounding area is required.
Join our international team and help us deliver excellent customer service!
Main Responsibilities:
* Answer repair calls and coordinate with repair technicians.
* Handle product inquiries and assist customers through to sale closure.
* Offer additional products such as warranty extensions and insurance.
Requirements:
We value individuals who believe in excellent customer service. Fluency in Dutch (native or bilingual) and experience in customer service or sales are essential. Calls will be conducted in Dutch.
You will work remotely full-time, with the possibility of working from our office for team activities, training, and meetings.
Candidates must reside in or near Alicante and be available to work Monday to Friday from 8:00 to 20:30, and Saturdays from 9:00 to 17:30. Shifts will rotate between morning, afternoon, and evening.
Benefits:
* Join a growing international team with stability.
* Initial training included to prepare you for your role.
* Access to online training resources.
* Employee discounts on appliances, goods, and services.
Employment details:
* Entry level
* Full-time
* Customer Service role
We are committed to diversity and inclusion and look forward to your application.
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