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Presales solutions architect - (servicedesk, fieldservice, end-user-support, managed service). [...]

Bilbao
Unisys
Publicada el 25 julio
Descripción

What Success Looks Like In This Role

Key Responsibilities
* Provides presales solution architecture services for larger, more complex clients.
* Analyzes detailed client business processes, software, applications, information technology outsourcing, and infrastructure requirements, assisting with RFP, RFI, and associated processes.
* Leads or supports architectural and/or solution reviews.
* Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
* Applies client understanding to propose and sell new products and services.
* Leads client-facing technical interactions, gathering data, feedback, and input on solution requirements, challenges, and opportunities.
* Collaborates cross-functionally, including with product development and engineering, to address client needs and enhance product features.
* Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
* Leads innovation workshops and breakthrough initiatives with key clients.
Key Qualifications
* Bachelor’s degree in business, finance, or technology, or equivalent.
* Strong English language skills; German skills are highly beneficial.
* 8 to 10 years’ experience in End User Managed Services/Digital Workplace Services (e.g., End User Service Desk, Field Services, Supply Chain, End User Device Management, Productivity, and Collaboration), with pre-sales solution architect experience preferred.
* Good understanding of the competitive landscape, products, and/or services.
* Excellent communication, analytical, and troubleshooting skills.
* Experience in pre-sales solution design for end-user services, proposal development, design review & trade-off decisions, winning theme development, and presentation skills.
* Experience in developing cost/benefit analyses and assessing risks associated with solutions.
What Do We Offer?
* Remote working with occasional business travel.
* Permanent contract, free parking, and garage.
* Employee and Family Welfare and Assistance Program.
* International and diverse environment with global opportunities.
* Tailor-made career plans focused on growth and continuous learning.
* Ongoing technical and skills training (including English classes and interpersonal skills courses).
* Engagement in dynamic projects with large clients in the aeronautical sector.
* Flexible remuneration plan: life insurance, medical insurance, childcare tickets, restaurant tickets, transport tickets.
* Home office allowance.
* Supportive team environment and abundant learning opportunities.

Unisys is proud to be an equal opportunity employer, considering all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other protected category.

Original job posting available at: Kit Empleo

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Inicio > Empleo > Presales Solutions Architect - (Servicedesk, Fieldservice, End-User-Support, Managed Service). [...]

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