Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in technology applied to marketing and customer relationship management. We are seeking a Senior Salesforce Consultant.
Job Description
* Requirements analysis.
* Design and implement functional solutions in projects.
* Provide effort estimations for projects.
* Coordinate with the Omega team and/or clients to achieve project objectives.
* Analyze and improve application performance.
* Collaborate with technology providers when required.
* Validate solutions against functional requirements.
* Adhere to Omega's software quality standards.
* Generate functional documentation for projects.
* Share knowledge within Omega's community of practice.
Required Experience
* Minimum of 4 years of experience with Salesforce administration, configuration, and consulting.
* Experience with Field Service is a plus.
* Experience with Salesforce clouds such as Sales, Service, Marketing Cloud, Community, etc.
* Experience with Agile methodologies.
Skills
* Fluent in English, both oral and written.
What We Offer
* Permanent contract.
* Flexible schedule supporting work-life balance.
* Certifications plan to enhance your skills.
* Home office support.
* Flexible compensation options.
* Health insurance.
* Our commitment to social responsibility.
* Opportunities for professional growth.
About Us
Omega CRM, a Merkle company, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of Merkle and dentsu, we are the largest Customer Experience Management agency in Spain, with over 23 years of experience and a diverse team of over 580 professionals from 24 nationalities.
We serve key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences across Customer Service, eCommerce, Marketing, and Analytics. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23.
At Omega CRM, we value talent, flexibility, commitment, and innovation, fostering growth through our people.
#J-18808-Ljbffr