Remote Care Technical Support Specialist - Madrid page is loaded## Remote Care Technical Support Specialist - Madridlocations: Spain - Madridtime type: End Date: October 14, 2025 (4 days left to apply)job requisition id: ## **JOB DESCRIPTION:****About Abbott**Abbott is a integral healthcare leader, creating breakthrough science to improve people’s health. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.Position: Remote Care Technical Support Specialist**PURPOSE OF THE JOBWorking in a team of Technical Support Specialists (TSSs) who provide remotely the clinical and technical guidance on the use and operation of Abbott CRM products to the medical community and various Abbott departments. Provide remote support for patients with CRM implanted devices.ROLES & RESPONSIBILITIES All tasks below are office-based and all interactions are performed remotely through standard ways of communication (phone 85%, email, etc).- Provide remote support services in the field of Remote Patient Monitoring and CRM devices.- Perform product evaluations and testing based on reports from the field- Provide back-up support to Field Clinical Engineering/Sales Representatives in the areas of sales support (remote care and device management), regional training seminars and troubleshooting- Provide and conduct product training to in-house personnel- Assist in the presentation of educational material for new product training and in-service seminars to physicians, nurses and sales representatives- Provides technical response to corporate Abbott website inquiries- As needed, provides technical and clinical assistance to Regulatory Affairs personnel (in-house) in response to regulatory agency requests on Abbott devices- Coordinates efforts with international division staff to resolve product/clinical issues involving international customers and the international sales issues- Complies with U.Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors- Performs other related duties and responsibilities, on occasion, as assigned.EDUCATION & COMPETENCIES- Bachelor’s degree in administration, communications, technical is preferred or working experience in a similar position.- Excellent verbal and written communication skills in English and Spanish.- Good experience in use of analytical tools and software.- JOB FAMILY:**Support Services## **DIVISION:**CRM Cardiac Rhythm Management## **LOCATION:**Spain Madrid : Building Four## **ADDITIONAL LOCATIONS:**## **WORK SHIFT:**Standard## **TRAVEL:**No## **MEDICAL SURVEILLANCE:**