Ingersoll Rand is a global U.S. supplier of industrial equipment, leading the compressed air industry across multiple lines of business with related technologies, parts, and services to a broad and diverse customer base through a family of brands.
Job Summary
We are looking for a Service Administrator to join our team in Coslada.
Responsibilities
1. Control and direct the processes of service invoicing, contracts, credit memos, and administrative aspects related to the service department, rentals, and sales.
2. Establish and maintain strong relationships with rental service providers and ensure smooth communication with customers for accurate invoicing and order management.
3. Supervise and coordinate invoicing of services and subscriptions in the technical area.
4. Follow up administratively on purchases and contracts related to rental equipment.
5. Manage relationships with rental service providers, ensuring quality compliance and adherence to conditions.
6. Communicate with customers for accurate invoicing and order management.
7. Coordinate with internal departments (finance, purchasing, technical) to ensure efficient administrative processes.
8. Propose improvements in administrative and billing control procedures.
9. Maintain and update records and reports in ERP systems (Oracle, SAP).
10. Generate periodic control and follow-up reports.
11. Manage customer relationships and resolve conflicts.
Qualifications
* Experience in administrative management, order and invoice management, and familiarity with platforms such as Oracle or SAP.
* Fluent communication skills.
* Knowledge of document management and administrative tracking tools.
* Proficiency in Microsoft Office.
* Bachelor's degree or professional training.
* Basic to medium knowledge of English.
* Customer service, organizational, and planning skills.
* Proactive attitude and problem-solving skills.
What We Offer
* Permanent full-time contract.
* Unlimited access to LinkedIn Learning.
* Pension plan according to company policy.
* Life insurance and private health insurance.
* Possibility of hybrid work after probation.
* Opportunities for development and growth in a global company.
* Canteen services and daily fresh fruit in the office.
* Reduced hours on Fridays and in July/August.
* 10% of salary in shares after 1 year.
Additional Skills
Sales experience, time management, customer service, organizational skills, computer skills, construction experience, generator repair, management experience, proficiency in Microsoft Outlook, territory and operations management, property management.
Employment Details
Type: Full-Time
Experience: [Specify years]
Vacancy ID: J-18808-Ljbffr
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