We are looking for a dynamic, results-oriented Area Manager to lead Outbound operations (collection, packaging, and shipping) in our distribution center. This role directly manages 50-100 associates and requires a balance between strategic thinking, operational execution, and people leadership. This position will operate in a distribution center environment with exposure to varying temperatures depending on the season and location. Must be available to accommodate flexible layover needs, including night shifts and weekend rotations.
Key responsibilities
* Lead, develop, and manage a team of 50-100 associates across multiple shifts
* Drive operational excellence through the management of KPIs, including productivity, quality, and safety metrics
* Implement and maintain standardized work processes to ensure consistent performance
* Conduct daily shift meetings and communicate business updates to the team
* Manage workforce planning and staffing to meet business demands
* Lead problem solving initiatives using Lean/Six Sigma methodologies
* Ensure compliance with safety protocols and workplace standards
* Train and develop first-level associates and supervisors
* Collaborate with support teams (HR, Safety, Training) to drive continuous improvement
* Manage performance through data analysis and actionable insights
A day in the life
* Labor monitoring and management
* Monitor Idle Time (TOT)
* Track productivity rates
* Manage break times
* Address frequency/attendance issues
* Monitoring of adherence to processes
* Quality audits
* Safety hikes
* 5S compliance checks
* Performance management
* Real-time coaching
* On-site training
* Documentation of performance issues
* Problem solving
* Address equipment issues
* Resolve process bottlenecks
* Manage inventory discrepancies
Basic Qualifications
* Bachelor's degree or equivalent
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
* Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
* Speak, write, and read fluently in English
* Employee and performance management experience
Preferred Qualifications
* Knowledge of Kaizen and Lean methodology techniques
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