Hr process analyst (barcelona)

HR Process Analyst

HRE

Barcelona

As a Process Analyst within our HRDX Service Management team, you will be responsible for analysing existing business processes to identify complexities and recommend improvements that enhance efficiency and effectiveness.

This role involves collecting, manipulating & analysing data related to our processes & using that data to help drive strategic decisions & to help measure performance over time, whilst also being responsible for creating and maintaining documentation, including process maps and standard operating procedures, ensuring that all materials are up-to-date and accessible.

The Process Analyst will need to collaborate strongly with the HR Service Partner and various other HRDX departments to gather requirements and facilitate workshops for senior stakeholders, as well as being accountable for providing training and support to staff on new processes and tools, acting as a resource for process-related questions and issues, ultimately optimizing business operations and aligning processes with organizational goals.

What will you be doing?

Strategy Development
- As a member of the HRDX Service Management team, participate and define strategy and objectives for the organisation.
- Contribute to idea development and collaboration creating the organisational roadmaps and plans.
- Share accountability for the overall success of HRDX Service Planning organization.

Service Management
- Support Service Partner on their Service management activities when required.
- Responsible for reviewing and agreeing all HRIS changes and change requests, as part of this process, conduct an impact assessment, highlight, and gain agreement of any requirements.

Process Management
- Analyzing existing business processes to identify inefficiencies and areas for improvement. This often involves mapping out processes and evaluating their effectiveness.
- Collecting and analyzing data related to processes to support decision-making and identify trends or issues.
- Creating detailed documentation of processes, including workflows, procedures, and guidelines to ensure clarity and consistency.
- Working with various stakeholders, including Service Partners, Tower leads, Project Managers and team members, to gather insights and ensure that process changes align with process goals.
- Assisting in the implementation of new processes or improvements, including training staff and monitoring the effectiveness of changes.
- Define key performance indicators (KPIs) to measure process effectiveness and efficiency. Establish benchmarks for comparison and continuous monitoring.
- Develop comprehensive documentation for processes, including standard operating procedures (SOPs) and guidelines. Ensure documentation is clear, accessible, and regularly updated.
- Assist Service Partner and Project Managers in the change management process by preparing communication materials and training resources. Facilitate workshops to educate staff on new processes.
- Organize training sessions or workshops on process improvement methodologies.

You will bring:

- Passion for business and how processes can support the business in an optimal way.
- Solid experience in participation in process improvement projects, change management initiatives, or cross-functional teams is valuable. - Experience leading or contributing to successful process optimization efforts
- Strong ability to analyse data and processes to identify trends and make informed recommendations.
- Project management and/or change management skills.
- Experience or exposure to global employee or HR data.
- Strong interpersonal skills with the ability to effectively navigate and foster collaboration among diverse teams in a complex, multicultural organization, ensuring open communication and mutual respect to achieve common goals.
- Attention to detail and high degree of accuracy required.
- Reliability and ability to maintain confidentially are required.
- The ability to self-direct work, manage multiple deliverables with varying deadlines

Your new office

Barcelona

In our Barcelona office you can enjoy a modern and open working environment with unbeatable views of the city. Located in Avenida Diagonal, in an energy efficient building, it is very convenient to reach the office by public transport. You can enjoy your lunch or coffee in our office kitchen, on the terrace next to the lobby, or you can walk to one of the many restaurants and shopping centres nearby.

Take a look at our video tour of the Barcelona site here:
Life at Sony

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and versátil working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platfor