- Working experience with latest versions of the following products:
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ECC, BO, BI, PI, Portal, Solman, SLT, SRM, CRM, Fiori, TM, EM, GRC, Redwood, IDM, HANA, NWDI and Java administration. 4+ years of experience with Oracle database administration; 2+ years of experience with Linux Operating Systems administration.
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- Required working experience on SAP HANA and HANA enterprise DB, and related High Availability setup, configurations, and maintenance.
- Good understanding of SAP Security
- Must have a good understanding of network concepts.
- Nice to have: SAP certifications on administrations on components like – ECC, Netweaver, Solution Manager, Portal, HANA, SCM, SRM.
- Working experience with DB export/import technique and homogeneous/heterogeneous system copy
- Experience in integral SAP implementation programs a plus
- Able to understand and operate within complex technical environments
- Solid troubleshooting and problem-solving skills
- Ability to exercise sound judgment, tact, and maintain a clear purpose while working under pressure
- Ability to work cross-functionally and across multiple time zones with others to support SAP applications
- Strong oral and written communication skills
- Fluent in English
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REQUEST FOR PROPOSAL TERMS OF REFERENCE
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- Performs all tasks associated with transport management, including rigorous documentation of all transports applied.
- Configure monitoring and backup solutions. Schedule and monitor backup jobs
- Perform ad-hoc backups and restores, as required by authorized focal points
- Monitor and proactively tune all SAP systems and clients to ensure adequate performance as per established parameters.
- Perform SAP Security Administration: creation of new job roles, creation of new user accounts, assignment of job roles to user accounts, etc.
- Conduct timely troubleshooting, incident management and resolution
- Report and coordinate product related issues with SAP and liaise with SAP as required for special actions such as access keys, etc.
- Propose new standards and maintain existing approved SAP Netweaver/Basis standard operating procedures
- Create and update Standard Operating Procedures documenting the function, in coordination with the rest of the team
- Share knowledge with other SAP NetWeaver/Basis administrators and document all solutions as per standard formats
- Collaborate effectively with other teams on requirements gathering, process improvement and in the design, development, and implementation of an SAP architecture to promote a scalable, robust, and manageable environment.
- Provide technical guidance to SAP application development teams and assist with problem resolution.
- Analyze data access, integration, and storage requirements for the HANA/Oracle databases sustaining the SAP environments.
- Comply with and enforce change management/transport procedures. xugodme
- Provide suggestion and strategy for an effective and no-disruptive hand-over and knowledge transfer from the previous SAP working team.
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Required Soft Skills
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- Customer facing experience and oral communication skills
- Ability to write documentation & reports
- Creativity/ ability to find innovative solutions
- Willingness to learn on the job
- Conflict management & cooperation