About Skyscanner
Everyone loves travelling, but planning it? Not so much. We’ve spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 100 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily. Skyscanner is a global brand striving to become the planet’s go-to travel hack accessible for all. Our vision is to be the world’s number one travel ally.
We’re looking for a Principal Product Manager – AI to shape the future of how we deliver smarter, faster, AI-powered travel experiences for millions of users.
About the Role
(Hybrid) This is a rare opportunity for a deeply technical, hands-on product leader to help drive one of the most exciting transformations in travel. You’ll work across the company to embed artificial intelligence — particularly generative AI — into our products, processes, and ways of thinking. You’ll operate at the cutting edge of AI innovation and partner closely with engineers, data scientists and designers to build and scale powerful AI features. You’ll need strong technical fluency, exceptional product judgment, and the ability to translate rapidly evolving AI capabilities into impactful user experiences.
What you’ll be doing
* Defining AI strategy & execution: Craft and deliver a vision and roadmap for AI that drives real value for travellers and the business — from experiments to scaled rollouts.
* Driving technical product delivery: Shape requirements, influence decisions around models and data, and guide development of robust, scalable AI features.
* Leading innovation at pace: Stay on top of GenAI breakthroughs, prototype fast, and distinguish what’s genuinely useful from the hype.
* Partnering cross-functionally: Align product, engineering, design and data science, while ensuring ethical, human-centred AI principles are upheld.
* Measuring what matters: Define success metrics for AI features and iterate using data, user feedback and model performance signals.
* Acting as a trusted voice: Represent Skyscanner’s AI direction internally and externally — bringing substance, clarity, and credibility to the conversation.
About You
* AI product leadership experience: Shipped real AI-powered products, ideally at consumer scale — understand the nuances between experimentation and production.
* Technically fluent in GenAI: Understand LLMs, embeddings, RAG, prompt engineering, and credibly partner with engineers and data scientists.
* Deeply curious and hands-on: Experiment with new models, tools, and techniques — and turn them into validated product opportunities.
* Sharp product thinker: Spot product-market fit, simplify complex capabilities into usable features, and iterate quickly with purpose.
* Collaborative by default: Move fluidly across disciplines, align stakeholders, and drive outcomes without needing authority.
* Responsible and thoughtful: Bring a strong ethical lens to AI, with a clear view on fairness, transparency, and responsible deployment.
Preferred Skills
* Multi-modal experience: Worked on AI involving text, speech, images or video.
* Track record at scale: Integrated AI into high-traffic consumer products.
* Personalisation and reinforcement learning: Familiarity with models that adapt to user behaviour.
* Technical education: A background in Computer Science, Data Science or related fields is preferred.
* Relevant domain exposure: Experience in travel, search, recommendations or fintech is a plus.
What it’s like here
We are the real deal — no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier.
Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We’re proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products are accessible to all.
Sound like your kind of adventure? Apply now and help us shape the future of travel. We’re committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, please let us know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.
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