Business Development CRM & Commercial Analyst - Commercial (Openbank)
Country: Spain
**WHAT YOU WILL BE DOING**
**Business Development Analyst - Commercial (Openbank)**
We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to technology. We work in a start-up format, using agile methodologies to take our customers' experience to the next level. In 2019, we launched in the Netherlands, Germany and Portugal, recently followed by Argentina, with other countries currently in the pipeline.
Our culture sets us apart from the rest; social and diversity clubs are part of our essence and day-to-day culture.
We are a versátil and fast adapting team currently working remotely most of the time using all kinds of communication tools - we’ve barely noticed the change!
**Mission and responsibilities**:
As a Business Development Analyst, you will increase customer engagement.
The main tasks of this position will be the following:
- Managing Customer Campaigns Plan: Establishing priorities looking for the best audience, timing, and channel.
- Working with other teams within the Business, DS, and Sales and Marketing departments to define target audiences and monitor results.
- Communicating the results to cross-functional team members using data visualisation tools.
- Analyzing the results of different commercial actions and pushing ideas that have the capacity to optimize our business.
- Converting data into Business KPIs and insights for commercial initiatives.
- In conjunction with T&O;, analysing data to verify the correct implementation of customer-related processes.
- Identifying and defining new opportunities to improve processes and commercial actions.
- Collecting and interpreting data from a range of sources in our AWS Data Lake in order to transform them into knowledge and business opportunities.
**To be successful in the role you must have**
- +2-3 years of experience in a similar role.
- University or master’s degree in Business administration (ADE), Mathematics, Statistics or similar field.
- Solving problems and identifying business opportunities using data: analyzing the problem and breaking it down into various analytical components.
- Experience working in Marketing, Business Development or CRM departments.
- Experience with Adobe Campaign or a similar tool (Salesforce, etc.).
- Statistical analysis: you are familiar with the basic statistical concepts. You know how to use and harness different indicators to summarize data.
- Using data for reporting and automating report generation.
- Desired: bonus points if you have knowledge of or an interest in the banking sector or financial products.
- SQL basic skills (will be a plus)
- High level of English.
**What do we offer?**
- Joining a dynamic and agile company undergoing international expansion.
- Working in start-up mode with the support of the Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaborating on international projects in different countries.
- Excellent work environment, social clubs and frequent events (virtual at present).
Would you like to grow with us? Join our team!
- Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. _
- We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. _
**_The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment. _**
**_For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing _**_here _**_._**:
**Idiomas**:
- Spanish