Join to apply for the Virtual Receptionist: Catalan, Spanish & English role at International Workplace Group plc.
We’re looking for a dedicated Virtual Receptionist to greet and support our clients’ customers. You will be the voice that creates exceptional first impressions and delivers excellent service, making each interaction seamless and professional. Whether you’re answering phones, managing emails, or routing messages, your role is crucial to enhancing customer satisfaction and helping our clients manage their operations efficiently.
Responsibilities
- Answer incoming calls and greet callers professionally.
- Manage email correspondence and route messages to appropriate departments.
- Assist with scheduling appointments, meeting rooms, and virtual calendars.
- Respond to customer queries and provide basic support or inquiries to the relevant team.
- Maintain accurate records of interactions and update client databases.
Qualifications
- Native speaker in Catalan, Spanish, or English, with excellent written and verbal communication skills.
- Own a laptop and high‑speed internet connection suitable for remote work.
- Typing speed of 40 words per minute or more.
- Professional, friendly phone etiquette that represents our clients well.
- High attention to detail and organization.
- Independent and motivated self‑starter who can work autonomously once trained.
Benefits
- Work from Home: Enjoy the flexibility of working remotely and maintaining a healthy work‑life balance.
- No Evening or Weekend shifts: Regular hours for an optimal schedule.
- 1‑Week In‑Depth Training: Fully paid comprehensive training program.
- No Outbound or Cold Calling: Focus on support, not on chasing leads.
- Global Career Opportunities: Explore opportunities worldwide and advance your career.
Why IWG?
For over 30 years, IWG has been leading the way in versátil workspaces, transforming how people work around the world. With more than 3,750 locations in 120+ countries, we support millions of professionals daily, offering adaptable solutions that cater to businesses of all sizes. Our well‑known brands—including Regus, Spaces, HQ and Signature—provide innovative, tech‑driven work environments, from local hubs and regional offices to virtual support services.
Our diverse clientele ranges from dynamic startups to major corporations like Google and HSBC, all benefiting from our flexible, sustainable work solutions. With a robust 30% annual growth rate and plans to expand to over 30,000 locations in the next decade, IWG is pioneering the future of work, shaping the next generation of workspaces to meet evolving global needs.
Ready to make an impact as the virtual voice of our clients? Apply today and join a global company that’s shaping the future of work!
Visit us at to learn more about our mission and vision.
Seniority Level: Entry level – Employment Type: Full‑time – Job Function: Administrative
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