AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO): This position involves:
Diagnosing hardware and network problems followed by physical repairs
Performing root cause analysis of equipment failures
Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment
Local travel may be required up to 10% of the time. A valid (EU) driving license is required as Data Centers may not have any public transportation available nearby. Our data centers are located in remote areas outside Milan, where access via public transport may be limited. This is a 100% onsite in-person position due to the hands-on nature of managing mission-critical infrastructure and data center industry.
Diverse Experiences: AWS values diverse experiences. Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to General 500 companies trust our robust suite of products and services to power their businesses.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. Completed formal education/apprenticeship or training in IT related field
B1 level of English
Basic knowledge of Linux and experience with network protocols and in Data Center
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