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Operations specialist

JR Spain
Publicada el 29 julio
Descripción

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Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation?

At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout.

As an "Operations Specialist" you are a key-contributor for the success of our organization. We are looking for a professional future colleague to provide administrative and operational support for leasing operations on a global scale. Are you ready to tackle a new challenge with positive drive and team spirit?

Key responsibilities:

* Onboarding of customer project in cooperation with internal, as well as external stakeholders
* Process consulting with continuous process review and identification of process-related and systemic optimisation potential to increase process efficiency
* Promotion of the standardisation of customer processes, simplification of customer processes, exploitation of automation and digitalisation potential at the customer's end
* Regular monitoring of service levels via controlling reports and KPIs and follow-up with the respective internal departments to improve the customer experience with CHG
* A main contact person for internal and external customers in relation to all operational topics
* Finding solutions for customer and process based challenges by analysing root causes and identifying opportunities for improvement
* Participation in relevant customer meetings

Required skills :

* Experience : 1-2 years in an operations, customer service, or administrative role. Do you have this within finance, leasing, or business administration? Then we consider this as a plus!
* Technical Skills : Proficiency in MS Office (especially Excel); experience with CRM systems is a plus but not required.
* Languages : Fluent in English (spoken and written) to effectively communicate in an international environment.
* Attention to Detail : Strong ability to process data accurately, create and manage leasing contracts, and ensure compliance with company standards.
* Customer Focus : Ability to professionally interact with customers, handle queries efficiently, and ensure a high level of customer satisfaction.
* Problem-Solving : Analytical mindset with a proactive approach to resolving operational challenges and streamlining processes.
* Time Management : Strong organizational skills to handle multiple tasks and meet deadlines in a fast-paced environment.

Shape the future with us!

Embark on an exhilarating journey with CHG-MERIDIAN, contributing to our technology2use vision. Make a real impact on the global economy through our innovative, digital, and sustainable business model. ️

Who we are?

As a leading global technology2use | CHG-MERIDIAN AG company, we develop, finance, and manage customized technology usage models for the IT, industrial, and healthcare sectors. Independent from providers and with +40 years of extensive experience, our global community consists of more than 1,500 employees in 30 countries across the globe. Our headquarters are in Weingarten, Germany.

What we offer:

Competitive salary structure and other benefits

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