AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto;
por favor, lea atentamente la información a continuación.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a Middle SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.
WHAT YOU WILL DO
Monitor and support production and staging environments to ensure availability, performance, and stability.
Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts.
Participate in on-call rotations with defined SLAs.
Handle operational requests from internal teams.
Maintain and improve monitoring, alerting, dashboards, logs, and metrics.
Support CI/CD pipelines, production releases, and GitOps workflows.
Contribute to automation initiatives to reduce operational overhead.
Maintain and improve Kubernetes‑based infrastructure and containerized workloads.
Support Infrastructure as Code practices and environment improvements.
MUST HAVES
2+ years of experience
in Site Reliability Engineering, DevOps, or Production Operations.
Experience with
AWS
supporting production environments.
Experience supporting
production SaaS applications .
Strong understanding of
CI/CD systems
(GitHub Actions, Jenkins, CircleCI).
Experience with
GitOps and Git fundamentals .
Experience using
GitHub, Jira, and Confluence .
Experience with
Kubernetes
(EKS, kOps or similar).
Experience with
Docker and containerization .
Experience with
observability tools
(Grafana, Prometheus, Loki, PagerDuty).
Proficiency in
scripting
(Bash, Python, or Go).
Experience with
Infrastructure as Code
(Terraform, Helm).
Ability to work within structured operational processes and SLAs.
Strong written and verbal English communication skills.
Self‑driven with a growth mindset.
NICE TO HAVES
AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator.
Experience with multi‑tenant SaaS environments.
Experience working in globally distributed teams.
Familiarity with ChatOps practices.
Experience improving monitoring quality and reducing alert fatigue.
PERKS AND BENEFITS
Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation : USD‑based pay with education, fitness, and team activity budgets.
Exciting projects : Modern solutions with Fortune 500 and top product companies. xhfqzwm
Flextime : Flexible schedule with remote and office options.
#J-18808-Ljbffr