FAMAR is a European contract manufacturing and development partner for the pharmaceutical and health & beauty industry. Building on our 75 years’ expertise, we deliver flexible solutions, from development to production and distribution. Driven by our customer-care mindset, we offer services covering the majority of pharmaceutical forms, while providing a particularly strong expertise in Liquids, Ointments and Creams. Through the outstanding knowledge and commitment of our 1850 employees and with a network of 7 production sites, we supply a wide range of 1800 products in 125 international markets.
We are currently looking for an energetic and passionate professional to fill the position of IS Analyst.
MISSION
To support the different IS Business Partnerships on the management of projects and applications maintenance.
DUTIES AND RESPONSIBILITIES
To support IS Business Partnerships in IS applications lifecycle from system selection, validation, maintenance, to retirement/decommissioning, from a technical point of view:
Monitor, administer and maintain IS systems.
Coordinate and provide guidance to the IS Infrastructure Support Team.
Support & Troubleshooting as part of the 1st and 2nd level remote and/or onsite support for manufacturing and quality applications (Serialization, OEE, Laboratory acquisition systems, EDMS, EQMS, etc.).
Set up and monitor Servers Backup.
Administer SQL databases.
Handle any Infrastructure issues and provide solutions to problems.
Suggest improvements on existing systems’ functionality in order to optimize them.
Manage communication with suppliers.
Prepare specifications for new requirements.
Monitor and implement changes and enhancements.
Plan and coordinate projects.
Documentation and Training: Create and maintain detailed technical documentation Developing and Implementing Security Policies.
Ensure compliance with regulations and standards.
Monitoring Security Operations. Event security manager.
Systems Integrations like Salesforce and Azure.
Documentation and SOPs
Develop, review, and approve standard operating procedures (SOPs) related to system lifecycle.
Ensure proper documentation practices are followed (GDP).
CAPA and Deviation Management
Support the rest of IS team for follow-up, investigate and manage deviations and CAPAs related to computerized systems.
PROFILE / SKILLS:
Training: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Languages (Language and proficiency level): Native Spanish, Fluent (C1) English.
Professional Experience: Proven experience of at least 5 years in infrastructure administration and maintenance
Technical Skills: Administration knowledge of:
IT quality management systems (QMS)
Data Integrity
MS Windows Servers all versions
Active Directory, Exchange Server, O365 / Azure
Virtualization: VMware, Hyper-V
Databases: SQL Server
Microsoft SCCM, SCOM, Security, Defender, Copilot, Purview: DLP, Intune, BitLocker, Sharepoint
Backup Softwares: Data Protector, Veem
Other skills:
Accountability, Adaptability
Curiosity and continuous learning
Critical thinking
Problem solving & objective oriented
Decision-making
Independent
Written and verbal communication
Location
Alcorcón (Madrid), Spain