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First party claims senior adjuster

Madrid (28001)
Indefinido
QBE Insurance
Publicada el 28 enero
Descripción

The Opportunity
Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.
We are seeking a highly skilled and motivated Senior Property Claims Adjuster to join our dynamic team. This role is pivotal in supporting the implementation of our Claims strategy and ensuring the delivery of exceptional service standards.
Your New Role
Investigate and resolve property, construction and energy complex claims to ensure effective handling and minimize financial leakage.
Analyze coverage issues and recovery opportunities (e.g., subrogation, contribution) to protect company interests.
Manage disputed claims and ensure settlements are reached economically.
Collaborate with internal teams (Underwriting, clients, brokers) to support business objectives and maintain strong relationships.
Monitor and validate billing, premium receipt, and reinstatement calculations before processing payments.
Maintain accurate reserves and system updates to reflect company liability clearly.
Provide technical guidance and mentorship to junior claims staff.
Support reporting and portfolio analysis to inform strategic decisions.
About you
A seasoned professional with deep expertise in Claims, particularly within Property, Construction and Energy lines.
Proven ability to investigate and resolve property, construction and energy complex claims with minimal leakage.
Strong skills in coverage analysis, subrogation, and dispute resolution.
Experience managing client and broker relationships, ensuring timely and accurate billing and payments.
Collaborative mindset to support underwriting teams and contribute to strategic claims initiatives.
Proactive approach to mentoring junior team members and supporting team leadership when needed.
Fluency in English, both written and spoken.
Proficiency in MS Office tools and the ability to produce detailed management information reports.
Solid understanding of regulatory and compliance frameworks within the insurance sector.
This role requires someone who is analytical, communicative, and solution-oriented, with a strong commitment to delivering excellent service and supporting business goals.
Why QBE? At My Best
Purpose-led: Join a company committed to resilience, sustainability, and doing the right thing.
Empowered to Act: We trust our people to make decisions and drive change.
Flexible Working: We support hybrid and remote working to help you thrive.
Global Reach, Local Impact: Be part of a global insurer with a strong European presence and ambition.
What next?
If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply. Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment – what if it was yours too? APPLY NOW and let's make it happen!
Skills
Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management
How to Apply
To submit your application, click "Apply" and follow the step by step process. xohynlm
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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