Leroy Merlin es la empresa líder en acondicionamiento del hogar en España (bricolaje, construcción, decoración y jardinería). La compañía ofrece sus productos y soluciones a través de 137 puntos de venta, web, APP y venta telefónica gracias a la labor profesional de más de 18.000 empleados. En 2022, Leroy Merlin España alcanzó una cifra de negocio de 3.328 millones de euros.
ADEO is the world’s #3 home improvement group, with 110,000 team members in 14 countries and €32B in annual revenue. Our brands — including Leroy Merlin, Bricoman, Obramat, Tecnomat, Bricocenter and Weldom— empower people to create better living spaces every day.
We're transforming into the leading global habitat platform and our Marketplace is key to that mission. Launched just 3 years ago, it’s already a top-10 e-commerce player in several markets, powered by 130+ experts across 5 countries.
🌟 Your mission
We are looking for a passionate and data-driven Key Account Manager to join our growing team. As a Key Account manager, you will be at the heart of marketplace performance—driving growth, improving seller success, and ensuring an excellent customer, market experience and manage the top billing accounts in our Marketplace.
Your mission will be to increase seller productivity and provide guidance to a team of Account Managers through insights, market trends and defining the strategic approach of your category.
🌟 Key Responsibilities
* Top Tier Seller Success (50%):
White-glove management of top-tier accounts, responsible for ~80% of GMV per market. Drive GMV generation, conversion, and engagement.
* Market Experience (25%):
Analyze and provide visibility on market online metrics (traffic, NPS, CTR, etc.), identifying opportunities to accelerate growth and improve customer experience.
* Market Development (25%):
Track and optimize performance, define the acquisition criteria for sellers in the Marketplace and indentify market trends.
🌟 What We’re Looking For
* 4+ years of experience in e-commerce, marketplace management or category growth.
* Fluent in English and Spanish.
* Strong analytical skills with the ability to translate data into actionable insights.
* Excellent communication and stakeholder management skills.
* Experience working with top sellers, brands, or strategic accounts.
* A proactive mindset and results-driven approach.
🌟 Why Join Us?
* Be part of a high-impact role driving growth in a rapidly evolving marketplace.
* You will be welcomed into a dynamic and international context ranked amongst Forbes’ best place to work.
* You will develop your professional career thanks to tailor-made training programmes (including a Marketplace bootcamp and a store discovery training).
* You will be able to work in a hybrid mode.
* You will become part of a context that listens, where you can propose ideas and initiatives and play a leading role in the Group's digital and omnichannel transformation.
* You will further connect with your team through team buildings nationally and internationally.
👉 Ready to shape the future of our marketplace? Apply now and join us on this exciting journey!
NB: since our team is international, we would appreciate if you can apply with a CV in English version :)