About the Role
Are you ready to take your process improvement expertise to the next level? Do you have experience across multiple operational areas and a passion for driving change?
We are looking for a Business Process Owner (BPO) to lead initiatives that could concern several domains within TD SYNNEX central functions. This role is ideal for someone who has already demonstrated impact in at least two operational areas and is ready to take ownership of broader process transformation.
Key Responsibilities
Process Improvement
* Lead process re-engineering initiatives that impact multiple operational areas.
* Identify and implement best practices that drive efficiency, scalability, and service quality across functions.
* Collaborate with stakeholders from various departments to design integrated solutions to complex business challenges.
Business Process Automation (BPA) / IT enhancements
* Identify automation opportunities and IT enhancements.
* Define and document requirements for development teams.
* Test and validate new tools, ensuring they meet business needs and are ready for deployment.
* Support training and adoption across impacted teams.
Governance & Documentation
* Maintain high-quality documentation for cross-functional processes and tools.
* Ensure work instructions are clear, complete, and accessible.
Stakeholder Engagement
* Act as the key liaison between operational teams and technical stakeholders (IT, BPA, Celonis, external providers).
* Facilitate alignment and collaboration across departments to ensure successful implementation and adoption of process changes.
* Apply change management skills to ensure that process changes are fully understood and applied.
What We Are Looking For
* Fluent English
* Bachelor’s or master’s degree in business administration, engineering, or related field
* Minimum 4 years of experience, with proven impact in at least two operational areas within central functions (e.g., Bid Support, Vendor Receivables, AP, Accounting, Sales Operations, Procurement, Customer Service)
* Strong analytical and problem-solving skills
* Advanced Excel and SAP proficiency
* Excellent communication and stakeholder management skills
* Ability to work cross-functionally and influence without direct authority
* “Can do” attitude
* Experience with Lean, Six Sigma, or similar methodologies is a plus
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
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