We are currently seeking an experienced and proactive Client Advisor to join our Dolce & Gabbana boutique in Ibiza starting from April 2026.
As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.
Key Responsibilities
1. Tailor the client experience in order to elevate experience and impression of the brand
2. Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
3. Promote and sell products by identifying our international customers’ needs
4. Deliver outstanding customer service and build long-term relationship with customers
5. Maintain the store standards according to the guidelines.
6. Embody and transmit with passion the company projects through an effective product knowledge
7. Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
8. Monitor the stock levels and support the activities of the Sale Staff
9. Support basic cash operations when necessary (is trained to use the till)
Requirements
10. Fluency in English. Spanish will be considered as a plus
11. Minimum 1-2 years of experience in luxury retail
12. Self-motivation with positive attitude and professional selling techniques
13. Good customers focus with strong presentation, interpersonal and communication skills
14. Strong team player
Location: Ibiza, Spain