Go-to-Market Client Solutions Lead: The client-centric pillar is led by GTM client Leads and acts as the Voice of the Customer, ensuring that the product continuously meets or exceeds customer expectations and requirements. The adoption phase sets the stage for sustained growth, helping to secure customer loyalty and maximize the lifetime value of each customer.
Develop and execute a product strategy that prioritizes client engagement (voice of, satisfaction, and retention from a global view)
Work with Global Product Management to identify pilots and early adopters
Work closely with Global GTM Launch team, who are responsible for the launch, sales enablement deliverables to ensure they fit sales needs
Provide detailed migration and/or implementation plans for proposed solutions including scope and milestone planning by understanding all related client integration and requirements, consulting with engineers, architects, and other professional services personnel.
Data-Driven Decision Making: Strong analytical skills and a data-driven mindset are crucial for identifying and prioritizing enhancements to product portfolio
Global payment industry knowledge
Software & Hardware Product and Program Management
Collaborative Leadership: Comfortable working in a matrixed environment, able to communicate effectively with multiple stakeholders, and understanding diverse perspectives to deliver optimized solutions, specifically Marketing, Professional Services and Pre-sales.
Bachelor’s degree
Demonstrable experience of delivering projects in a technology, services & solutions environment
Demonstrate ability to analyze & present business case requirements, project goals & progress at a strategic level
Promote quality through continuous performance improvement
Demonstrate ability to manage and deliver in a multi-project environment
This position will involve national and international travel, overnight stays and out of hours working
Spanish or French and English
Collaborative and sharing attitude, openminded, global mindset and respectful
Experience in international companies and remote management
We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
Accommodations are available on request for candidates taking part in all aspects of the selection process.