About Miravia
Miravia is a cutting‑edge e‑commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e‑commerce platforms of tomorrow.
The Role
The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity.
We are now looking for a Seller Operations Manager to lead our unmanaged seller operations and drive growth across the Spanish market.
Location
Madrid, Spain
Language Requirement
Spanish speaker + Fluent English
Experience
3+ years in e‑commerce or marketplace operations
Your Impact
* Lead end‑to‑end operations for unmanaged sellers, driving business growth and customer satisfaction with excellent project‑management skills.
* Analyze market trends and seller performance data to design and execute high‑impact operational strategies.
* Collaborate with cross‑functional teams (Product, Tech, CX) to resolve pain points and enhance the end‑to‑end seller journey.
* Build trusted relationships with sellers through regular engagement, training, and hands‑on guidance to improve platform adoption and sales performance.
* Monitor KPIs and operational metrics, turning insights into actionable feedback for continuous improvement of platform features and services.
What We’re Looking For
* Bachelor’s degree or higher in Business, Data Analysis, or a related field.
* Proven experience in e‑commerce, marketplace, or internet company environments — deep understanding of platform dynamics preferred.
* Strong analytical mindset.
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