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About the role:
The Client Success team follows a Client for Life Philosophy, ensuring that every Gartner client receives value far exceeding their investment. Associates understand client priorities, breakdown challenges, and support decision-making. Responsibilities include onboarding clients, demonstrating Gartner services, and engaging clients with products used by large teams.
What you will do:
* Build and manage relationships with clients across various levels and functions, ensuring successful utilization of Gartner subscriptions, leading to satisfaction, retention, and growth.
* Introduce Gartner services to new clients and communicate value to decision makers.
* Facilitate client calls, understand priorities, and recommend actions to maximize value.
* Collaborate internally to overcome obstacles and enhance client value.
* Conduct regular reviews of client engagement metrics.
What you will need:
* 2+ years relevant experience or internships.
* Proven success and passion for client satisfaction.
* Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
* Bachelor’s or Master’s degree preferred.
* Business-level Dutch (speaking, reading, writing).
What you will get:
* Competitive rewards & benefits.
* Collaborative, diverse culture.
* Professional growth opportunities.
Who are we?
Gartner guides leaders with expert analysis and bold ideas to deliver actionable insights. Founded in 1979, we have over 20,000 associates supporting ~15,000 clients worldwide. We seek curious, energetic individuals eager to make a difference.
Why work at Gartner?
We offer growth, a global market, and a high-impact environment. Our teams are inclusive, and we invest in leadership to bring out your best. Gartner is recognized as a great place to work.
What do we offer?
World-class benefits, competitive pay, and rewards for top performers. Our hybrid model supports flexibility and community engagement.
Join us and grow your career with Gartner.
Gartner is an Equal Opportunity Employer, committed to diversity and inclusion. Qualified individuals with disabilities or veterans can request accommodations.
Additional info:
Job Requisition ID: 93187
Privacy Policy: https://jobs.gartner.com/applicant-privacy-policy
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