IT Support Engineer
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
Department:
IT
Employment Type:
Permanent
Location:
Spain, Madrid
Description
Join our international team and take your career to the next level! We are currently looking for an
Experienced IT Engineer
who is passionate about technology and eager to grow in a dynamic, global environment.
As part of our team, you will benefit from:
A
stable position
within a well-established international organization
An
attractive remuneration package
Opportunities to work with the
latest technologies
Challenging and rewarding projects
that support your personal and professional development
Access to
internal and external training programs
tailored to your growth
Responsibilities
Provide
IT support to users
both on-site and remotely for all technical issues
Conduct
user training
on current and newly implemented applications, systems, and services
Ensure
data confidentiality
and maintain
system security
standards
Test and evaluate
new hardware, software, services, and systems
Support the
rollout of new applications and services
across the Forterro Group
Administer
Windows-based environments
Install and configure
computer hardware, operating systems, and applications
Monitor and maintain
computer systems, including servers and workstations
Diagnose and resolve
hardware and software issues
Replace and upgrade
computer components
as needed
Administer
Azure and on-premises Active Directory
Manage
cloud-based applications
(e.g., Office 365, ticketing systems, Atlassian tools)
Perform
network and systems monitoring
Create and maintain
procedural documentation
and generate relevant reports
Propose
system improvements and innovative solutions
Support business operations, including
budget proposals, cost allocation, control, and reporting
Skills, Knowledge & Expertise
Minimum 3 years of experience
in a similar role, managing large international IT systems and providing user support
Strong expertise
in computer xpzdshu systems, including software, hardware, devices, and emerging technologies
In-depth knowledge
of Windows system technologies
Eagerness to learn, with a commitment to mastering selected solutions and technologies
Proactive mindset, with a focus on task ownership, proposing innovative solutions, and improving existing systems
Genuine curiosity
and enthusiasm for exploring new IT systems and infrastructure solutions
Familiarity with Cloud technologies
(considered an advantage)
Customer-oriented approach, with a strong focus on internal client satisfaction
Fluent in English, both written and spoken
Strong analytical skills, with the ability to assess complex problems and deliver effective solutions
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