About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach high‑value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech‑driven, with a customer‑first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to move fast, dream big and make the difference every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our global approach, local touch mentality.
Job Summary
We are seeking a highly motivated and detail‑oriented Business Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing and reporting data related to hotel contracts, supplier information, and content information. This role plays a crucial part in optimizing our business operations and ensuring the highest level of service to our suppliers.
You will support the business by delivering accurate analysis, recurring and ad‑hoc reporting, and insights that enable more informed decisions. Additionally, this role will closely monitor the performance of Loading & Contents and Quality Control teams, identifying opportunities for improvement and operational excellence.
Responsibilities:
* Analyze and interpret data related to hotel contracts, supplier agreements, and content information to identify trends, patterns, and insights.
* Develop and maintain reports, dashboards, and visualizations to communicate key metrics and findings to stakeholders.
* Monitor and evaluate the performance of Loading & Contents and Quality Control teams, providing recurring and ad‑hoc analyses to identify operational improvement opportunities.
* Assist in the preparation of presentations and recommendations based on data‑driven insights to support strategic decision‑making.
* Collaborate with cross‑functional teams to gather and analyze business requirements, ensuring alignment with company objectives.
Skillset and Experience Required
* Fluent in English and Spanish.
* Proven experience as a Business Analyst or in a similar analytical role, preferably within the travel or hospitality industry.
* Proficiency in data analysis tools and techniques, including SQL, Excel, and Tableau.
* Strong analytical, numerical, communication, and presentation skills, with the ability to interpret, summarize, and present complex data from multiple sources in a simple and comprehensive way.
* Excellent communication and interpersonal skills, capable of collaborating effectively with diverse teams across all levels of the organization.
* Detail‑oriented and highly organized, with the ability to manage multiple projects simultaneously.
* Ability to work independently, manage multiple tasks, and adapt to changing priorities in a fast‑paced environment.
* Knowledge of hotel contracts, supplier management, and content information is desirable.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents.
Join us and be part of a team where diversity and equal opportunities truly make a difference.