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Client:
Pilatus Aircraft Ltd
Location:
Utrera, Spain
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
Job Description:
IT Services
Full-time
Spain, Spain
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
* Coordinate the IT service desk in Spain, handle technical inquiries and incidents, process and resolve them in areas such as desktops, workstations, laptops, Windows OS, applications like M365, printers, scanners, VoIP devices, mobile devices (smartphones and tablets).
* Forward tickets to specialized departments if necessary.
* Ensure data maintenance in the service and ticketing system (ICT assets, inventory, tickets).
* Manage user access, report IT security incidents, and support the IT security team on local compliance issues.
* Maintain and update knowledge bases, document resolutions, gather user feedback, and help improve IT support processes.
* Prepare and/or review decision-making documents for the Spain office.
Candidate Profile
* A background in IT-related studies, supported by relevant certifications (e.g., Windows OS certifications) is highly desirable.
* Basic networking knowledge, strong troubleshooting skills for hardware/software, and at least 3 years of relevant experience with employer verification.
* Fluent in English and Spanish.
* Strong communication and teamwork skills, diplomatic, well-organized, stress-resistant, and reliable.
* Ability to prioritize tasks and communicate effectively with suppliers and contractors when required.
* Please submit your application in English.
What We Offer
* A committed, international team and unique projects.
* Support for training and opportunities for personal and professional development.
* The opportunity to contribute to the development of a new facility in Sevilla and shape its future success.
* Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network.
Join the Pilatus Family
* We are committed to diversity and welcome your online application.
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