SDM | Service Delivery Manager | Infra | Security | French | Barcelona | Hybrid
Recruiter & Co-Founder at Talent-R - Connecting Communities
Company: Talent-C
Location: Barcelona, Spain – Hybrid (1–2 days per week in the office)
Industry: Insurance (Multinational)
Job Function: Project Management and Information Technology
Job Description
We are looking for a Service Delivery Manager to join our Global IT Operations team. This role will be responsible for defining, implementing, and governing Service Management practices across the organization, ensuring consistent delivery of services to regional IT teams and applications teams. The ideal candidate will bring strong expertise in ITIL, Agile, and Cloud environments, with a proven track record of leading teams in an international context.
Key Responsibilities
* Define and implement Service Management practices across the organization
* Govern Service Management to ensure consistent delivery of services
* Lead teams in an international environment
* Collaborate with regional IT and application teams
Required Skills
* Required technical skills: ITIL
* Optional technical skills: Azure DevOps
* Background and experiences: Large matricidal organizations
* MUST: Fluent French + English & Spanish
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
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