MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Full-TimeNo Resume Required, Entry-LevelMCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Estamos buscando agentes de ventas para unirse a nuestro equipo. Con nuestro programa de capacitación líder en la industria, seguramente tendrás éxito y crecerás.Todos los solicitantes deben ser fluidos en inglés y residir dentro de la distancia en automóvil de nuestra oficina, ubicada en Hermosillo, SO. ¡Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.Utilizar la base de conocimientos y la capacitación para responder con precisión a las preguntas de los clientes y vender los productos y servicios apropiados.Utilizar sistemas y tecnología para completar tareas de gestión de cuentas.Asistir a reuniones y capacitaciones y revisar todo el material de capacitación reciente para mantenerse actualizado sobre los cambios en el conocimiento del programa, sistemas y procesos.Cumplir con todos los requisitos de asistencia y horario de trabajo.Debe tener 18 años de edad o más.La experiencia previa en roles de ventas o servicio al cliente suele ser preferida, aunque algunas posiciones pueden considerar candidatos con habilidades relevantes y disposición para aprender.Comprensión de las necesidades del cliente y la capacidad de proporcionar un excelente servicio para garantizar la satisfacción del cliente.Capacidad para gestionar el tiempo de manera efectiva para manejar múltiples llamadas y cumplir con los objetivos de ventas.Conocimientos básicos de sistemas informáticos y habilidad en el uso de software de centro de llamadas y sistemas CRM.Capacidad para leer y hablar inglés con fluidez.Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!Health Benefits: Full‐time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Retirement Savings: Secure your future with retirement savings programs, where available.Short- and long‐term disability coverage is available to help protect you during unexpected challenges.Paid Training: This job operates in a professional office environment. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks;
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.About Mci (parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry‐leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.In 2019, Marlowe Companies Inc. (Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. Magazine's List of Fastest‐Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech‐enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid‐market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.The purpose of the above job description is to provide potential candidates with a general overview of the role. You will be evaluated in part based on your performance of the tasks listed in this job description.This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.#