Business Development & Partnerships Manager - Commercial (Openbank)
Country: Spain
**WHAT YOU WILL BE DOING**
**Business Development & Partnerships Manager - Commercial (Openbank)**
We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to technology. We work in a start-up format, using agile methodologies to take our customers' experience to the next level. In 2019, we launched in the Netherlands, Germany and Portugal, recently followed by Argentina, with other countries currently in the pipeline.
Our culture sets us apart from the rest; social and diversity clubs are part of our essence and day-to-day culture.
We are a adaptable and fast adapting team currently working remotely most of the time using all kinds of communication tools - we’ve barely noticed the change!
**Mission and responsibilities**:
As a Business Development & Partnerships Sr Analyst, you will be focus on Customer Engagement & Cross Selling.
Openbank is looking for a driven, data
- and results-oriented Partnerships Senior Analyst to join our Business Development Team. As part of the Team, your main responsibilities will include:
- Discounts platform offered to all Openbank customers.
- Existing partners’ management in all Openbank’s countries and developing new promotions and campaigns intended to promote the platform.
- Acquisition of new customer interests based partnerships with relevant brands in each country and developing new categories of brands.
- New promotions and campaigns to grow the existing users of the platform.
- Open Markets, Openbank’s electronic marketplace: Sales, product renovation and communication management.
- Reporting elaboration and analysis for communication and business metrics.
- Analysis of trends and tracking of competitors. New partners and rewards proposals.
- Support for Customer Care department in the incidents management and proposal of process improvement to diminish contacts and improve customer experience.
- Active participation in the strategic projects of Openbank.
- Identifying and defining new opportunities to improve processes, commercial actions and customer communications.
- This position works closely with individuals across the business: Marketing, IT, Compliance and Legal Teams.
**To be successful in the role you must have**
- +7 years of experience in a similar role.
- University or Master’s Degree in Business Administration, Marketing, Economics or similar field.
- Partnerships negotiation ability.
- Experience managing customer communication’s calendar and Budget control.
- Experience working in Marketing, Business Development or CRM departments in tech or FMCG companies.
- Desired: bonus points if you have knowledge of or interest in the banking sector or financial products.
- High level of English.
**What do we offer?**
- Joining a dynamic and agile company undergoing international expansion.
- Working in start-up mode with the support of the Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaborating on international projects in different countries.
- Excellent work environment, social clubs and frequent events (virtual at present).
Would you like to grow with us? Join our team!
- Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. _
- We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. _