Barcelona
EUR 23.000
Company Description
We are a Bosch company specializing in services and complex technology-driven solutions in Business Process Outsourcing, serving clients across various sectors including automotive, travel, tourism, building, and telecommunications. We also support Bosch internal divisions, operating within the Building and Energy Technologies unit, with a history rooted in Bosch Security Systems.
Job Description
Are you passionate about technology and cars? Bosch Service Solutions offers you the opportunity to work with a leading global motor company, assisting customers with automobiles, motorbikes, or power equipment.
You will provide support regarding product inquiries, import/export procedures, first-level technical support, complaints, and IoT technologies in vehicles, including apps.
This role requires language skills in Dutch and English to deliver excellent customer service for clients in The Netherlands and the UK.
Main Responsibilities
* Manage incoming contacts via phone, email, and letter from customers, ensuring prompt and professional responses in Polish and English.
* Provide product information, resolve queries, and explain company policies clearly and helpfully.
* Represent the brand and deliver outstanding service, building rapport and ensuring customer satisfaction.
We will provide comprehensive training lasting 2-3 weeks to help you become proficient in vehicle support, customer service, and internal procedures.
If you're ready for a new adventure with Bosch Service Solutions, apply now and join our dynamic, inclusive team.
Qualifications
* C1 level or fluent English skills
Additional Information
What we offer:
* Extensive Training: Gain skills and knowledge to excel in your role.
* Career Development: Opportunities for growth within the company.
* Employee Discounts: Discounts on home appliances, power tools, JUNKERS products, and benefits through BOSCHContigoMas.
* Contract Stability: Permanent contract from day one.
* Hybrid Work & International Opportunities: Hybrid work after 6 months and work abroad within the EU for up to 15 days annually.
* Salary: Gross annual salary of €22,469.53, to be discussed during recruitment.
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