You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.**Job description****Join Our Team as a Car Return Agent – Be the Face of Our Return Process!****Key Responsibilities:*** Greet and assist customers with professionalism and confidence when they return their vehicles.* Check a high volume of vehicles back into the rental fleet daily.* Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.* Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.* Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.* Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.* Perform additional duties as requested by management to contribute to the success of the branch.**What We’re Looking For:*** Strong attention to detail and ability to assess vehicle condition.* Excellent communication and customer service skills.* Ability to work efficiently in a fast-paced environment.* Team player with a proactive attitude to assist wherever needed.* Be part of a dynamic and customer-focused team.* Play a key role in maintaining the quality and condition of our rental fleet.* Enjoy opportunities for growth and development within the company.**Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:
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