Service Manager SAP Basis - English - BarcelonaWe are seeking a Service Manager with in-depth knowledge of SAP Basis and conversational English, not a technical profile.Key Responsibilities:
Manage infrastructure services with experience in SAP systems as a core tool for the company.Prepare and present monthly reports (indicators, SLAs, KPIs, etc.).Oversee internal economic management of the client, identify additional business opportunities, and work effectively in a team.Manage service delivery, including SLAs, KPIs, quality, and reports.Handle economic management of the service, including forecasting and billing.Minimum Requirements:
Higher education degree in a technological field.At least 5 years managing infrastructure services and projects with a strong knowledge base in SAP Basis.Experience managing services for end clients, including goal management, planning, risk management, etc.Extensive knowledge and experience with SAP Basis (products, implementations, services, etc.).Experience managing client accounts.High level of English proficiency.Desired Requirements:
ITIL certification.Experience managing clients focusing on SAP and Cloud services.Location:
Barcelona. Hybrid model - 2 days onsite, 3 days remote.Salary:
€60,000 - €65,000.
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