**About Piclo**:
**Piclo is the leading electricity flexibility marketplace. The climate crisis means that now, more than ever, we need to act. **Here at Piclo, we believe we are not powerless against climate change and are focused on enabling the transition to a decarbonized, resilient and energy-secure future. Our team is on a mission to decarbonize the grid.
Piclo is a rapidly growing team (currently over 65 people) with offices in London and Milan and a new office being opened in New York this year. Piclo has backing from the Clean Growth Fund, Mott MacDonald Ventures and Green Angel Syndicate. Our company's values are: be human, collaborate, keep things simple, be adaptable, be open & push boundaries.
In less than a year, Piclo has made a splash in expanding internationally and within North America. We are growing from one customer in New York State, to running a statewide program with multiple customers across Connecticut. Piclo needs additional staff to support this new growth in our DER-enabled flexibility marketplace, specifically by developing and supporting the flexibility service provider (FSP, otherwise known as DER aggregators, developers, and operators) ecosystem. This is a key period for us as we ramp up our growth and develop momentum among key potential customers.
**Who we are looking for**:
The Distributed Energy Resources Manager Manager is pivotal to advancing the FSP pipeline. Working closely with the North American regional team, this person is responsible for:
- Engaging and building relationships with FSPs to deliver value both to them and to our utility customers
- Coordinating feedback from FSPs for utility customers to ensure market expectations and recommended modifications are communicated
- Collaborating with management to review FSP engagement targets and evaluate channel partnership opportunities
- Supporting utility account management teams in market delivery
**About you**:
- 2-4 years of experience in a customer-facing role (e.g., sales / BD, project management, consulting), with at least 2 years in the energy and/or DER sector
- Stakeholder engagement and management
- Presentation and campaign development
- Project management, tracking, and reporting
- You are an incredibly motivated and organized person. You enjoy the process of prioritizing work and setting timelines while collaborating with cross-functional teams.
- You’re resourceful, resilient, and flexible, and will help clear the path for everyone to do their best work.
- You are an excellent communicator who can build relationships with teammates from different disciplines, making sure that everyone is clear about what’s required of them.
- You are confident and well adept in communicating and collaborating with external clients.
- You’re fluent in English, even if it’s not your first language.
Also desirable:
- Ability to organize thoughts and projects, and develop proposal content, while still being agile and creative
- Ability to conceptualize project ideas and partnership designs
- Ability to multitask and prioritize work and clearly communicate requirements across a variety of teams
- Ability to quickly adapt and adjust project plans and priorities
- Ability to work in both a highly independent and collaborative manner (when either is required)
- Located in NY / Connecticut area
- Experience in scale-up environments.
- You are motivated by Piclo’s mission to make our energy system smart, adaptable and clean.
- You are naturally empathic and are always mindful of the humans who use and benefit from your work.
**About the role**:
This role sits within the **Commercial Team **and would be responsible for (but not limited to) the following:
**Management of Flex Service Provider (FSP) ecosystem**
- Targeting and acquisition of FSPs
- Support in building the regional recruitment plan, including interface with key internal stakeholders (e.g., marketing)
- Developing lead generation campaigns and tracking progress
- Understanding FSP business models, customers, geography, and asset types
- Attending events, meeting stakeholders in person, and developing relationships
- Demonstrating the product and showing FSPs value
- Onboarding and training
- Converting from initial interest to account registration and participation
- Developing regular, targeted, and tailored communications
- Leading training sessions on the platform
- Driving liquidity in our clients’ markets
- Customer support
- Troubleshoot day-to-day issues communicated by FSPs on the platform
- Shepherding FSPs through market participation steps
- Working with production team to flag product issues and suggesting customizations
- Channel partner program
- Supporting research and evaluation of potential channel partnerships to provide FSP leads
- Development of documentation and processes to memorialize partnerships
- Leading partner relationships and actively working on opportunities with them
**Supporting utility Account Management teams